Want To Know Steps For Mac

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Posted on October 6, 2016. Create a backup. Sign out of Apple services and deactivate third-party apps. Erase and reformat your hard drive. Reinstall OS X. Maximize your Mac’s resale value. On today’s episode, we’re going to run down a checklist of steps to take before selling, donating, or giving away your old Mac.

If you want to leave the Mac in an out-of-box state, don't continue with the setup of your system. Instead, press Command-Q to shut down the Mac. When the new owner turns on the Mac, setup assistant will guide them through the setup process.

These steps will ensure the secure removal of your personal information and data from your old computer, and help make your transition to a new computer go as smoothly as possible. Before we get into any of the specific steps, there’s something important to note if you’re looking to sell your computer (rather than donating it or giving it to a family member): You’ll want to copy down your computer’s hardware specs, which will be important to note later on in your listing on eBay, Craigslist, etc. Most of the information can be found by clicking the Apple icon in the upper lefthand corner of your screen, then clicking About This Mac.

The screen that appears contains information such as your computer’s operating system version, processor speed, amount of memory (RAM), and type of graphics card in your computer. Newer versions of OS X include different tabs on the About This Mac screen which contain more specific information such as the screen size and resolution, hard drive size, and disc-burning capabilities.

You can either write this information down by hand, or take screenshots and print them out for later reference. Create a backup of your files and data. The very first thing to do before even thinking about wiping your drive or getting rid of your old computer is to make a backup of your important files and data.

The last thing that you want happening is remembering that you don’t have a backup of your kid’s baby pictures — after you’ve already wiped your hard drive. There are many backup options that are available to choose from, including Apple’s Time Machine or iCloud backup, as well as third party backup utilities such as SuperDuper or Carbon Copy Cloner. It’s a good idea to make two separate backups, stored in two separate locations (i.e. A backup stored on Apple’s iCloud servers, and a local backup on an external hard drive).

This will help minimize the risk of data loss should you encounter a software bug or hardware failure. If possible, transfer your files and data to your new computer and make sure everything copied over correctly before continuing with the steps to erase data from your old computer. Sign out of Apple services and deactivate third-party apps. Most likely your computer has previously been configured to do things such as play your iTunes music, access files and features with iCloud, send and receive iMessage chats, and run some (non-Mac App Store) third party software. It’s important to sign out of the various Apple services and deactivate third-party apps before taking the steps to wipe your files. While it’s not critical if you forget to do so (you can sign out of most Apple services from the web, and contact your third-party software vendors if you forgot to deactivate your software licenses), it’s generally easier to do so while you still have access to your old hardware. ITunes: If your computer has been authorized to play music you’ve purchased in the iTunes Store, you’ll want to deauthorize your computer in order to free up one of your Authorization slots.

Want To Know Steps For Macbook Pro

Apple currently limits playback to a total of 10 devices (including computers, iPhones, and iPads), so you don’t want to be wasting a slot with a computer you’ll no longer be using. To do so, open iTunes, click the Account menu at the top of your screen, then click Authorizations, then click Deauthorize This Computer. Enter your Apple ID and password when prompted, then click Deauthorize. ICloud: You’ll want to disable Find My Mac (if it’s enabled for your Mac) and sign out of iCloud. To disable Find My Mac, click the Apple icon in the upper lefthand corner of your screen, then click System Preferences, click iCloud, and then deselect the Find My Mac checkbox. To sign out of iCloud, simply click the Sign Out button on the iCloud Preferences screen.

When you sign out of iCloud, you’ll be asked whether you want to remove iCloud data from your Mac. Don’t worry — your iCloud data will still remain on any other devices that are using the same Apple ID! IMessage: To sign out of iMessage (only applicable on OS X Mountain Lion or later), open the Messages app, click the Messages menu, click Preferences, click the Accounts tab, select your iMessage account, and then click Sign Out. Third-Party Apps: If you have third party apps installed on your system that you purchased from outside of the Mac App Store, check and see if you need to deactivate your serial number or license key before migrating to a new computer. Many software vendors limit the number of computers a license key can be used on, and often provide a way to deactivate the license key from within the app itself (which can usually be found in a menu or within the app preferences). If you can’t find a way to deactivate your license key or serial number for an app, you can always try contacting the app vendor directly for further support.

This step isn’t necessary for apps you purchased in the Mac App Store, as they are linked to your Apple ID and are automatically deactivated when you deauthorize your Mac in iTunes. Trusted Devices: If you previously configured your Mac as a Trusted Device for two-factor authentication with your Apple ID, you will want to remove it from the list of Trusted Devices associated with your Apple ID. To remove your old Mac from Trusted Devices, go to appleid.apple.com and log into your account. In the Security section, check and see if your old Mac is listed in the Trusted Devices section, and click the “X” button to remove it if so. Erase and reformat your hard drive. Before we get into the specifics on how to actually wipe your Mac’s hard drive, let’s talk about what actually happens when you delete stuff from your computer.

When you drag a file to the Trash and empty the Trash, that’s it, right? It’s gone for good, isn’t it? Wellnot necessarily. Depending on your computer’s hardware and settings, it could be trivial for a data recovery utility to bring your old files and data back from the dead. This is especially true with traditional hard disk drives (HDDs) of the spinning platter variety, due to the linear way they store data on disk. When you delete a file, the data is technically still sitting there on the hard drive, it just happens to be “unlinked” and won’t appear as a file in the Finder.

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The data will remain there until it is overwritten. For traditional HDDs, it’s possible to securely erase a file by overwriting that part of the hard drive with random data over and over again. Solid State Drives (SSDs), on the other hand, don’t write data to disk in the same fashion as traditional HDDs, and that way of overwriting data no longer applies. More on that in a minute.

Segue for security: It’s absolutely critical to make sure that your personal information and data is completely wiped from your old Mac before you sell or donate it. You don’t want some random stranger to have access to your files, which could include sensitive information such as social security or credit card numbers, tax and banking information, and so on. Over the years, a number of studies have been done to determine the prevalence of personal data remaining on the hard drives of used computers sold on auction sites such as eBay, or donated to thrift stores such as Goodwill.

The results of these studies are generally pretty abysmal when it comes to the security and privacy of personal information. A recent study found that out of 200 secondhand hard drives purchased from eBay and Craigslist, 78% of the drives contained some amount of residual data that could be recovered. 67% still had personal files such as photos with location data, and 11% also contained company data (including spreadsheets and customer information). That is not good. Obviously, you don’t want your personal data to end up as part of one of these studies (let alone in the hands of an identity thief). Ok, so how do you make sure that your data is deleted in a secure fashion when it comes time to sell your old Mac?

As we mentioned before, there is a secure erase option that’s available for traditional HDDs. But what if you’ve got an SSD instead? Due to the way that SSDs store data, the secure erase option for HDDs won’t work as reliably. Further, recent studies have shown that repeatedly overwriting the same location on an SSD can shorten the lifespan of the entire drive! Because of these factors (and most likely because Apple plans on transitioning to SSDs only for future hardware releases), Apple has been taking steps over the past few years to move away from the traditional secure delete functionality.

Starting with OS X 10.11 (El Capitan), Apple removed the “Secure Empty Trash” feature from the Finder. Users could still achieve the same functionality by utilizing the “srm” terminal command to securely remove files, but as of macOS Sierra, Apple has removed that terminal command entirely. So how are you supposed to securely erase your data from an SSD drive? Apple’s answer is pretty straightforward: Use FileVault.

Now, there was actually some pretty perfect timing going on here in between episodes. We already had the topics for this episode on our schedule when we received an e-mail from one of our listeners asking if it was possible to utilize FileVault encryption to provide a quick and secure way to render data inaccessible when formatting an SSD. As it turns out, this is exactly the route that Apple is recommending! On the support page on Disk Utility’s erase free space feature, Apple states: “With an SSD drive, Secure Erase and Erasing Free Space are not available in Disk Utility.

These options are not needed for an SSD drive because a standard erase makes it difficult to recover data from an SSD. For more security, consider turning on FileVault encryption when you start using your SSD drive.” One specific thing to note here is that due to the way data is stored on an SSD, you’ll get the best security if you enable FileVault right away when you start using your SSD drive. If you don’t have FileVault enabled from the very start, it’s possible that some of your data will still remain in various locations on the SSD in an unencrypted format, until it is eventually overwritten with new data.

Ok, with all of that out of the way, here’s how you can actually erase and reformat your hard drive: 1. Immediately after turning on or restarting your Mac, hold down Option-Command-R on your keyboard to start up from the OS X Recovery partition. You can release the keys once you see the Apple logo appear on your screen. Once startup is complete, you’ll see an OS X Utilities window.

Want To Know Steps For Mac

From there, open Disk Utility, and then use Disk Utility to erase your built-in hard disk using the OS X Extended (Journaled) format. Depending on the type of hard drive and your version of OS X, you might have the option to Secure Erase your data. If the Secure Erase feature is available, it can be found under the Security Options in Disk Utility. If you have multiple partitions on your hard drive, be sure to back up data from each partition, then perform the same steps to erase and reformat them as well.

Reinstall OS X. Once you’ve taken the steps to erase and reformat your hard drive, it’s generally nice to go ahead and reinstall a fresh copy of OS X. Whoever ends up with your old Mac will appreciate the fact that you’ve taken the time to get it back to the initial factory settings.

In the past, you weren’t supposed to reinstall OS X when selling the computer unless you also included the original OS X install discs, since Apple still charged for copies of OS X back then. Starting with OS X 10.7, Apple started associating the OS version with a user’s Apple ID, and all OS upgrades are now performed through the Mac App Store — so now it’s ok to sell your Mac with a fresh copy of OS X installed on it. The new owner can then use the Mac App Store to upgrade OS X with their own Apple ID. To reinstall OS X, click Reinstall OS X from the OS X Utilities window, then follow the instructions that appear on your screen. Once the reinstall is complete, your Mac will automatically restart and a setup assistant will appear on screen. You don’t need to continue with setup at this time, so go ahead and press Command-Q on your keyboard and click the Shut Down button — that way the new owner can go through the setup steps using their own information. Maximize your Mac’s resale value.

If you’ve listened to previous episodes of our podcast, you’ll know that we’re big fans of hanging on to the original boxes and accessories that come with your Apple devices. Not only are they pretty nifty looking, they provide a safe and secure way to package up your old Mac when it’s time to ship it out to a new owner. There are a few other steps you can take to maximize your Mac’s resale value. Take a damp microfiber cloth or pre-moistened, disposable gadget-friendly cleaning wipe and gently clean the visible exterior surfaces of your Mac. We’ve had great experiences with the iKlear Apple cleaning kits in the past. Track down any accessories and peripherals that came with your Mac, including input devices such as keyboards, mice, or trackpads. Don’t forget to include the power cord (for desktop Macs) or power adaptor/wall charger (for laptops)!

Follow the same steps to gentle clean the visible exterior surfaces of your accessories and peripherals. If you’re putting your old Mac up for sale on eBay or Craigslist, take some good photos of it in a well-lit environment.

Pictures help showcase your Mac to potential buyers, and highlight the fact that it’s been well cared for. Package up your Mac, it’s accessories, peripherals, and any documentation that came with your computer, preferably in the original box!

Your personal information and data has been securely wiped from your Mac, you’ve restored it to factory settings, and you’re ready to list it on eBay!

A year ago, I visited the Apple campus in Cupertino to figure out where the hell the new Mac Pro was. I with Apple SVPs and a handful of reporters to get the skinny on what was taking so long.

The answer, it turns out, was that had decided to start completely over with the Mac Pro, introduce completely new pro products like the iMac Pro and refresh the entire MacBook Pro lineup. The reasoning given at the time on the Mac Pro was basically that Apple had painted itself into an architecture corner by being aggressively original on the design of the bullet/turbine/trash-can shaped casing and internal components of the current Mac Pro.

There was nothing to be done but start over. The secondary objective to that visit was to reassure pro customers who had not had news of updates in some time that Apple was listening, was working to deliver products for them and generally still cared. Now, one year later, I was invited back to Apple to talk to the people most responsible for shepherding the renewed pro product strategy. John Ternus, vice president of Hardware Engineering, Tom Boger, senior director of Mac Hardware Product Marketing, Jud Coplan, director of Video Apps Product Marketing and Xander Soren, director of Music Apps Product Marketing. The interviews and demos took place over several hours, highlighting the way that Apple is approaching upgradability, development of its pro apps and, most interestingly, how it has changed its process to help it more fully grok how professionals actually use its products. After an initial recap in what they’d done over the past year, including MacBooks and the iMac Pro, I was given the day’s first piece of news: the long-awaited Mac Pro update will not arrive before 2019. When we got the news that it wouldn’t arrive in 2017, there was some implicit messaging that 2018 was not guaranteed either (we were told “not this year,” but not “definitely next year”).

This time around, Boger was succinct: the promised Mac Pro will be a 2019 product. “ We want to be transparent and communicate openly with our pro community, so we want them to know that the Mac Pro is a 2019 product. It’s not something for this year.” In addition to transparency for pro customers, there’s also a larger fiscal reason behind it.

“ We know that there’s a lot of customers today that are making purchase decisions on the iMac Pro and whether or not they should wait for the Mac Pro,” says Boger. This is why Apple wants to be as explicit as possible now, so that if institutional buyers or other large customers are waiting to spend budget on, say iMac Pros or other machines, they should pull the trigger without worry that a Mac Pro might appear late in the purchasing year. But there have been some other very interesting things going on at Apple since our last Mac Pro update, and they’re shaping the future of all of its pro products. Pro Workflow Team In that discussion a year ago, Apple SVP Phil Schiller acknowledged that pro customers, including developers, were hungry for evidence that Apple was paying attention to their needs. “We recognize that they want to hear more from us. And so we want to communicate better with them. We want them to understand the importance they have for us, we want them to understand that we’re investing in new Macs — not only new MacBook Pros and iMacs but Mac Pros for them, we want them to know we are going to work on a display for a modular system,” Schiller said.

Now, it’s a year later and Apple has created a team inside the building that houses its pro products group. It’s called the Pro Workflow Team, and they haven’t talked about it publicly before today. The group is under John Ternus and works closely with the engineering organization.

The bays that I’m taken to later to chat about Final Cut Pro, for instance, are a few doors away from the engineers tasked with making it run great on Apple hardware. “We said in the meeting last year that the pro community isn’t one thing,” says Ternus. “It’s very diverse. There’s many different types of pros and obviously they go really deep into the hardware and software and are pushing everything to its limit. So one thing you have to do is we need to be engaging with the customers to really understand their needs. Because we want to provide complete pro solutions, not just deliver big hardware, which we’re doing and we did it with iMac Pro. But look at everything holistically.” To do that, Ternus says, they want their architects sitting with real customers to understand their actual flow and to see what they’re doing in real time.

The challenge with that, unfortunately, is that though customers are typically very responsive when Apple comes calling, it’s not always easy to get what they want because they may be using proprietary content. John Powell, for instance, is a long-time logic user and he’s doing the new Star Wars Han Solo standalone flick. As you can imagine, taking those unreleased and highly secret compositions to Apple to play with on their machines can be a sticking point. So Apple decided to go a step further and just begin hiring these creatives directly into Apple. Some of them on a contract basis but many full-time, as well.

These are award-winning artists and technicians that are brought in to shoot real projects (I saw a bunch of them walking by in Apple Park toting kit for an on-premise outdoor shoot). They then put the hardware and software through their paces and point out sticking points that could cause frustration and friction among pro users.

Ternus says that they wanted to start focused, then grow the team and disciplines over time. “We’ve been focusing on visual effects and video editing and 3D animation and music production, as well,” says Ternus. “And we’ve brought in some pretty incredible talent, really masters of their craft. And so they’re now sitting and building out workflows internally with real content and really looking for what are the bottlenecks. What are the pain points. How can we improve things.

And then we take this information where we find it and we go into our architecture team and our performance architects and really drill down and figure out where is the bottleneck. Is it the OS, is it in the drivers, is it in the application, is it in the silicon, and then run it to ground to get it fixed.” This information has allowed Apple to make machines like the iMac Pro more performant, but also to enable creative users to stay in their flow and keep them moving forward. From personal experience, I can say that the times I felt most frustrated as a professional photographer using a Mac are when I had to wait.

When you’re taken out of your rhythm, it creates layers of frustration that can add up to you wanting to flee the platform. “These aren’t necessarily always fundamental performance issues,” notes Ternus. “These aren’t things that you’d find in a benchmark or an automated test flow.

You know we have examples where we find something like it’s a window that a 3D animator uses frequently to make some fine tweaks. The windows are not super graphically intensive in terms of processing and stewing but we have found an issue where that window was taking like 6 to 10 seconds to open and they’re doing that 100 times a day, right?

Like ‘I can’t work on a machine like this, it’s too slow,’ so we dig in and we figure out what it was. “In that case we found something in the graphics driver was not right, and once you know where to look and you fix it, it completely changes the kind of live-on-ability for that system — the productivity for that user completely changed.” This kind of workflow analysis has enabled Apple to find and fix problems that won’t be solved by throwing more hardware at them. An in-depth analysis of how workflow is affected by the whole stack of hardware and software has, Ternus says, helped them to really understand the pain points. He stresses that it’s not just Apple’s applications that they’re testing and working to help make better. Third-party relationships on this are very important to them and the workflow team is helping to fix their problems faster too. “We’ve gone from just, you know, engineering Macs and software to actually engineering a workflow and really understanding from soup to nuts, every single stage of the process, where those bottlenecks are, where we can optimize that,” says Boger.

“And to JT’s point, because we build the hardware, the firmware, the operating system, the software, and have these close relationships with third parties, we can attack the entire stack and we can really ferret out where we are — we can optimize for performance.” But the Pro Workflow Team isn’t just there to fix current bugs. It’s also empowered to make improvements on future products, like the Mac Pro. Future plans “What’s really powerful through this exercise is that it’s helping us to kind of map out where we’re headed,” says Ternus. “Because we’re really digging in these workflows and figuring out how are the ways we can improve these in the future, and then that can help shape our future plans, as well.” I ask, specifically, whether this means that the Mac Pro will be shaped by this team’s work. “So it’s definitely influencing the architecture of where we’re going, what we’re planning for,” says Tom Boger. “We’re getting a much deeper understanding of our pro customers and their workflows and really understanding not only where the state of the art is today but where the state of the art is going, and all of that is really informing the work that we’re doing on the Mac Pro and we’re working really hard on it.” I’m also curious about whether the process over the last year has changed the timeline on the Mac Pro. To be blunt: Is this the original story arc of the Mac Pro’s development, or are we looking at a roadmap that has a fundamentally different timeline than one year ago.

“I don’t think that the timeline has fundamentally changed,” says Ternus. “I think this is very much a situation where we want to measure twice and cut once, and we want to make sure we’re building a really well thought-out platform for what our pro customers are doing today. But also with an eye towards what they’re going to be doing in the future, as well.

And so to do that right, that’s what we’re focusing on.” While there are no further details on the exact shape that the Mac Pro will take, Boger says they are still very much in the modular mindset. “As we said a year ago, working on modular was inherently a modular system and in looking at our customers and their workflows obviously that’s a real need for our customers and that’s the direction we’re going,” says Boger.

“Well, it’s a need for some of them,” adds Ternus. “I want to be clear that the work that we’re doing as a part of the workflow team is across everything. It’s super relevant for MacBook Pros, it’s super relevant for iMacs and iMac Pros and in the end I think it helps us in dialogue with customers to figure out what are the right systems for you. There is absolutely a need in certain places for modularity. But it’s also really clear that the iMac form factor or the MacBook Pros can be exceptionally good tools.” What shape that modularity takes is another matter entirely, of course. I know some people have been pining for the days of internal expansion card configurations with standardized hardware — and maybe that is the way that this will go.

But on Tuesday I also got a tour of the editing suites where Mac hardware and software is pushed to the limits, including extensive use of eGPU support, and a different vision emerges. First, we visit the room where they record new instruments for Logic and Garage Band and then on to an edit bay used by the Pro Workflow Team to put Final Cut Pro through its paces. Throughout, the idea of modularity was omnipresent. An iMac Pro with two iPad Pros hooked up to it allows for direct control, shortcuts and live access to the Logic manual, all while you’re mixing a song on the main device: an eGPU with a MacBook Pro running a live edit of an 8K stream with color grading and effects applied. External GPUs plugged into MacBook Pros, in my opinion, is going to be an enormous shift in the way that people think about portables.

I got a live demo of a graphics stress test running on a MacBook Pro natively, then on one and then two external GPUs. The switching is nearly seamless, depending on the age of the app, and some modern rendering software can use all three in concert. It’s one of those things that works exactly the way you think it would, and it leans heavily on Thunderbolt 3. Whether that informs the shape of individual machines in Apple’s future lineup I don’t know, but it’s certainly the way Apple is looking at the pro ecosystem.

It’s not just MacBook Pro, iMac Pro, Mac Pro — it’s the enabling force of eGPUs, it’s iPad Pros as input devices, purpose-built extensions and portable workstations. And it’s even iPhone, as Logic and Final Cut Pro are both completely compatible with GarageBand and iMovie.

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You can start a project and continue it on iOS while traveling, then put it right back into your pro machine when you’re back and continue riffing. It’s Apple leaning into its advantages of having control of this stuff to the bolts. Prommunication With pros, Apple has three options. It can maintain the same amount of locked-down, tight-lipped comms it applies to its consumer products, where it still feels the reveal is everything. It can utilize a “whisper campaign” of on-background commentary, quiet liaisons with the developer and professional communities that filter outward in order to quell rumors or allay fears.

Or, it can choose to engage in a meaningful way with pros on their actual workflows and ingest their pain points as actionable intel that helps them head off issues before they become headlines or Medium posts or viral Twitter threads. That’s what the Pro Workflow Team is all about. One allegory I see here is when companies hire people to help fix structural problems or improve diversity, but then do not empower them to effect change.

In this case it’s heartening to see that there is a straight line between the pros that Apple has hired, the conversations it’s having with contractors who come in to contribute and proactive action taken on products. The work of the Pro Workflow Team is directly affecting the development of the new Mac Pro.

And the iMac Pro, Final Cut Pro and macOS. They sit doors away from the engineering team running through real footage and mixing real tracks to figure out what’s working and what’s not. And they use a mixture of software, not just Apple’s first-party stuff. This also includes liaising with external mainstays like Adobe to figure out what their major pain points are and figuring out ways to fix them. This isn’t the expected culture of covert insularity in which Apple waits for the complaints to hit critical mass or someone to take it up as a cause before it’s addressed. Frankly, a developer shouldn’t have to complain to someone like me to get a company like Apple to change its mind. They should have their own representatives.

And Apple can still have its reveal. All we currently know about the Mac Pro is that it’s modular and that it’s being shaped by the feedback from those pros in-house, as well as external conversations with developers and professional users.

My recent conversations with Apple (including the ones cited in this piece, but not those alone) lead me to believe that they know they kept going on a path with pro customers that they felt was working long after it had, in fact, begun to erode. I’m not exactly sure what the timeline was, but given the fact that the Mac Pro won’t arrive until 2019, I’m guessing just before the round-table discussion a year ago. As a side note, by the way, I wouldn’t expect to see any more info about Mac Pro at WWDC in June.

Maybe Apple will surprise on that front, but I think for anything further about Mac Pro we’re going to have to wait for next year. In an interesting confluence of themes, I also believe that they had the same revelation recently in the education market. Apple’s second go-round at capturing a big chunk of that market ran aground not on the quality of its hardware or onboard software, but on the tools that were used to deploy and manage that hardware in under-resourced school districts that had already begun to commit to web systems. Apple is starting anew there, as it has begun doing in the pro market over the last year with refreshed hardware and a new approach to addressing performance and operation issues. An interesting note, too, that when it wanted to figure out how to turn the education market around what did it do? Hired teachers and educators to tell them how it works in the real world.

As depressing as it has been to see professionals believe that Apple was getting ready to give them up, I find this an interesting and exciting thing to watch. It is very, very hard for a company like Apple — whose reputation is built on myth building — to admit that it was mistaken. And it’s even harder to then change course with billions of dollars’ worth of revenue at stake. I’m sure it gives a bunch of people at Apple heartburn, but it’s fascinating for me because I don’t have to pull it off.

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